Step Town | Hotel in Kigali

8.5 (136 Reviews) |   Pet Friendly  6 Bathrooms  15 Guests
Kigali Hotel | Step Town

Hotel in Kigali

Located in the hilly suburbs of Kigali, Step Town offers accommodations with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.

Step Town is located in Kigali.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Kitchen, Laundry, and several others. This is a good star rated property and has over 136 reviews with the average score of 8.5 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Hotala.com.au place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Step Town in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Step Town”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Kiyovu-Muhima, KN 1Av, Kigali, Rwanda

Amenities

ParkingParking
Pet FriendlyPet Friendly
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Kids' mealsKids' meals
  • BarBar
  • Snack barSnack bar
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
KitchenKitchen
  • Shared kitchenShared kitchen
ParkingParking
  • Parking on siteParking on site
  • ParkingParking
  • Parking garageParking garage
  • Accessible parkingAccessible parking
  • Free parkingFree parking
  • Electric vehicle charging stationElectric vehicle charging station
  • Private ParkingPrivate Parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • Tennis equipmentTennis equipment
  • Walking toursWalking tours
  • CyclingCycling
  • Horseback ridingHorseback riding
  • FitnessFitness
  • Live sports events (broadcast)Live sports events (broadcast)
  • AerobicsAerobics
  • Fitness centerFitness center
  • Bike toursBike tours
  • Temporary art galleriesTemporary art galleries
  • Pool tablePool table
  • HikingHiking
  • BowlingBowling
  • PlaygroundPlayground
  • Tour or class about local cultureTour or class about local culture
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Family roomsFamily rooms
  • Pet friendlyPet friendly
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
Guest ServicesGuest Services
  • 24-hour front desk24-hour front desk
  • Babysitting/Child servicesBabysitting/Child services
  • Ironing serviceIroning service
  • Car rentalCar rental
  • Airport shuttleAirport shuttle
  • Fax/PhotocopyingFax/Photocopying
  • Shared lounge/TV areaShared lounge/TV area
  • ConciergeConcierge
  • Hair/Beauty salonHair/Beauty salon
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Packed lunchesPacked lunches
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Express check-in/outExpress check-in/out
  • Business centerBusiness center
  • Grocery deliveriesGrocery deliveries
  • Room serviceRoom service
  • Private check-in/outPrivate check-in/out
  • Tour deskTour desk
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Currency exchangeCurrency exchange
  • Dry cleaningDry cleaning
  • Suit pressSuit press
  • Pet bowlsPet bowls
  • Shuttle serviceShuttle service
  • LaundryLaundry
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • BBQ facilitiesBBQ facilities
Security/SafetySecurity/Safety
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Process in place to check health of guestsProcess in place to check health of guests
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are allowed upon request and free.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.81
Location:
8.14
Staff:
9.46
Facilities:
8.06
Comfort:
8.52
Cleanliness:
8.88
Kilpatrick
Nov 3, 2025 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great staff and not far from centre. Even got my breakfast at 11 am
Negative: Nothing
Summary: Great place
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Wine/Champagne, Bottle of water, Minibar

Bathroom

Private bathroom, Bathtub, Shower, Towels, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers, Toilet, Free toiletries, Toilet paper, Walk-in shower, Towels/Sheets (extra fee)

General

Tile/Marble floor, Key access, Lockers, Private entrance, Iron, Ironing facilities, Trash cans, Safe, Fan, Smoke Alarm, Fire extinguisher, Mosquito net

Media & Technology

TV, Telephone, CD player, Satellite channels, Flat-screen TV, Cable channels, Radio, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Cleaning products, Wine glasses

Living Area

Sitting area, Desk

Outdoors

Patio, Terrace, Barbecue

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Walk-in closet

Accessibility

Roll-in shower, Lower sink, Entire unit wheelchair accessible, Raised toilet

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Non-feather pillow, Feather pillow, Adapter

View

Quiet street view
Triple Room
Room Type: Triple
Room Size: 42 m2
3 Twin bed(s) Bed
Triple Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar

Bathroom

Private bathroom, Bathtub, Shower, Towels, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers, Toilet, Free toiletries, Toilet paper, Walk-in shower, Towels/Sheets (extra fee)

General

Tile/Marble floor, Key access, Lockers, Private entrance, Iron, Ironing facilities, Trash cans, Safe, Fan, Smoke Alarm, Fire extinguisher, Mosquito net

Media & Technology

TV, Telephone, CD player, Satellite channels, Flat-screen TV, Cable channels, Radio, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Cleaning products, Wine glasses

Living Area

Sitting area, Desk, Sofa

Outdoors

Patio, Terrace, Barbecue

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs, Walk-in closet

Accessibility

Roll-in shower, Lower sink, Entire unit wheelchair accessible, Raised toilet

Room Amenities

Socket near the bed, Clothes rack, Fold-up bed, Drying rack for clothing, Non-feather pillow, Feather pillow, Adapter

View

Quiet street view
Deluxe Twin Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar

Bathroom

Private bathroom, Shower, Towels, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers, Toilet, Free toiletries, Toilet paper, Walk-in shower, Towels/Sheets (extra fee)

General

Tile/Marble floor, Key access, Lockers, Private entrance, Iron, Ironing facilities, Trash cans, Safe, Fan, Smoke Alarm, Fire extinguisher, Mosquito net

Media & Technology

TV, Telephone, CD player, Satellite channels, Flat-screen TV, Cable channels, Radio, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Cleaning products, Wine glasses

Living Area

Sitting area, Desk, Sofa

Outdoors

Patio, Terrace, Barbecue

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs, Walk-in closet

Accessibility

Roll-in shower, Lower sink, Entire unit wheelchair accessible, Raised toilet

Room Amenities

Socket near the bed, Clothes rack, Fold-up bed, Drying rack for clothing, Non-feather pillow, Feather pillow, Adapter

View

Quiet street view
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite

Food & Drink

Wine/Champagne, Bottle of water, Minibar

Bathroom

Private bathroom, Bathtub, Shower, Towels, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers, Toilet, Free toiletries, Toilet paper, Walk-in shower, Towels/Sheets (extra fee)

General

Tile/Marble floor, Key access, Lockers, Private entrance, Iron, Ironing facilities, Trash cans, Safe, Fan, Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Mosquito net

Media & Technology

TV, Telephone, CD player, Satellite channels, Flat-screen TV, Cable channels, Radio, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Patio, Balcony, Barbecue, Terrace

Kitchen

Refrigerator, Cleaning products, Wine glasses

Living Area

Sitting area, Desk, Sofa

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs, Walk-in closet

Room Amenities

Socket near the bed, Clothes rack, Fold-up bed, Drying rack for clothing, Non-feather pillow, Feather pillow, Adapter

Accessibility

Roll-in shower, Lower sink, Raised toilet

View

Quiet street view
Standard Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar

Bathroom

Private bathroom, Shower, Towels, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers, Toilet, Free toiletries, Toilet paper, Walk-in shower, Towels/Sheets (extra fee)

General

Tile/Marble floor, Key access, Lockers, Private entrance, Iron, Ironing facilities, Trash cans, Safe, Fan, Smoke Alarm, Fire extinguisher, Mosquito net

Media & Technology

TV, Telephone, CD player, Satellite channels, Flat-screen TV, Cable channels, Radio, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Cleaning products, Wine glasses

Living Area

Desk

Outdoors

Patio, Terrace, Barbecue

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Walk-in closet

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Non-feather pillow, Feather pillow, Adapter

Accessibility

Roll-in shower, Lower sink, Raised toilet

View

Quiet street view
Single Room
Room Type: Single
Room Size: 25 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Wine/Champagne, Bottle of water, Minibar

Bathroom

Private bathroom, Shower, Towels, Bathtub or shower, Hairdryer, Body soap, Guest bathroom, Slippers, Toilet, Free toiletries, Toilet paper, Walk-in shower, Towels/Sheets (extra fee)

General

Tile/Marble floor, Key access, Lockers, Private entrance, Iron, Ironing facilities, Trash cans, Safe, Fan, Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Mosquito net

Media & Technology

TV, Telephone, CD player, Satellite channels, Flat-screen TV, Cable channels, Radio, Mobile hotspot device

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Cleaning products, Wine glasses

Living Area

Desk

Outdoors

Patio, Terrace, Barbecue

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Walk-in closet

Accessibility

Roll-in shower, Lower sink, Entire unit wheelchair accessible, Raised toilet

Room Amenities

Socket near the bed, Clothes rack, Drying rack for clothing, Non-feather pillow, Feather pillow, Adapter

View

Quiet street view

FAQ's

Is this Step Town pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Step Town?

Check-in time for Step Town starts counting from 10:00 AM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Step Town have a swimming pool?

No, this Step Town does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Step Town?

Best-rates for the Step Town starts from $48 per night with includes Wellness Facilities, Bar, Kitchen, Laundry, Parking, Transportation/Shuttle, Guest Services, Breakfast, Internet, Designated Smoking Area, Accessibility, Business Services, Entertainment, Child Friendly, Pet Friendly, TV, Wheelchair Accessible, Balcony/Terrace, EV Charge Station, Sports/Activities, Restaurant, Barbecue/Outdoor Cooking, View, Security/Safety with all other facilities. Hotala.com.au matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Step Town a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Step Town wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Step Town is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Step Town?

Based on the information reported by the owner or manager, the Step Town indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Step Town?

Based on the information reported by the owner or manager, details for the cancellation policy for the Step Town are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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